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RETURNS

No worries! You can send your order back within 30 days of the shipping date for a refund. 

 

To start a return, send your order information, full name and reason for return to contact@hrbrswim.com or DM us on Instagram: @hrbr_co. 

 

Once the return has been shipped, please keep records of your tracking information. When we receive returns, they will be processed within 5-7 business days. You will then be issued a refund in the amount of the item returned minus the shipping charges.

 

Damaged Items: If you receive a damaged piece, please reach out and let us know via email or instagram within 48 hours of receiving your package.

 

Lost or Stolen Packages: Ownership of packages is turned over to USPS transfers to the buyer once shipped. We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from USPS along with your order from us, so any shipping issues must be handled by USPS. 

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